Manage
Manage Your ValueJet Booking
How to check in, change a date, fix a name or ask for a refund with ValueJet, whether you booked with us or not.
How to Check In for Your ValueJet Flight
ValueJet check-in opens 24 hours before departure and closes 2 hours before for domestic flights. For international flights, it opens 48 hours before and closes 4 hours before. To check in online, go to the ValueJet website (flyvaluejet.com), choose Check-in and enter your booking reference (PNR) and last name. You can also check in at the ValueJet counter at the airport; get there before the counter closes so you can drop your bags.
Booked on Flightpadi? You're checked in automatically, and we send your e-ticket and a reminder before you fly.
How to Change Your ValueJet Flight Date
Go to Manage Booking on the ValueJet website (flyvaluejet.com), enter your booking reference (PNR) and last name, and choose a new date, or call ValueJet on +234 704 710 8136 or +234 912 595 0403 (Whatsapp only). Any change fee or fare difference depends on your fare type (check the fare conditions on your ticket), and you pay it before the new ticket is issued.
Booked on Flightpadi? Message us on WhatsApp with your new date and we'll make the change for you, with no queues and no calls.
How to Correct a Name on Your ValueJet Ticket
Contact ValueJet as soon as you spot the mistake, on +234 704 710 8136 or +234 912 595 0403 (Whatsapp only) or at [email protected] or [email protected], with your booking reference (PNR) and a copy of the passenger's ID. Sort it out before check-in, because the name on the ticket must match the ID at the airport.
Booked on Flightpadi? Send us the correct spelling and a photo of the ID, and we'll raise it with the airline for you.
How to Request a Refund from ValueJet
Contact ValueJet at [email protected] or [email protected] or on +234 704 710 8136 or +234 912 595 0403 (Whatsapp only) with your booking reference (PNR), the passenger's name and proof of payment. Whether you get money back, and how much, depends on your fare type (check the fare conditions on your ticket). Refunds can take several weeks to reach you.
Booked on Flightpadi? We file the refund request and follow it up with the airline for you.